First Line Management Level 3 A National Certificate in First Line Management Level 3 is available through TOSHA. Available relative training courses are listed below.
Fundamentals of Quality System Management / Quality Auditing
NZQA
US8085 L3/4cr; US8087 L3/6cr
Objectives/Outlines
Available from TOSHA
Candidates
Those managing Quality Management Systems
Duration
2 Days
Training Manuals
Provided at course
Course Numbers
12 maximum
Assessment
Written questionnaire and demonstrated knowledge during workshops
Comments
Good course for those managing Quality Management Systems learning what and how to audit ensuring effective systems are in place. Allows QMS Managers to self audit other departments and branches
Managers, Supervisors, Team Leaders, and employees
Duration
1 day
Training Manuals
Workbook for Unit Standards
Course Numbers
12 maximum
Assessment
Via class participation, group exercises and written questionnaire. Candidates are required to keep a Time Management Log for 20 days following training and submit on completion..
Comments
Stress and procrastination are the two largest destroyers of productivity. Learn how to manage them both. A MUST course for team players.
Written questionnaires and demonstrated knowledge during group workshops
Comments
Critical course to give shiftworkers the tools to manage time periods, biological and social effects of shiftwork, legislative rights and responsibilities, and circadian rhythms etc
US18336 L4/5cr; 11097 L3/3cr, US9681 L3/3cr (or as workplace required)
Objectives/Outlines
Available from TOSHA
Candidates
Team Leaders and other key team personnel
Duration
2 Days
Training Manuals
Presented at the training
Course Numbers
12 Maximum
Assessment
Written questionnaire, practical demonstration of knowledge learned during workshops
Comments
Excellent team building course and can be designed to specifically meet the client's required outcomes and incorporate other unit standards as necessary e.g. conflict resolving, feedback, meeting management, goal setting and decision making.
Written assessments and the practical involves designing a short training delivery programme, and delivering it to the group in training on Day 2
Comments
Excellent course dealing with critical methodologies for learning and for getting the message across effectively. The training creates a high level of confidence within individuals.
